File Maintenance Clerk
File Maintenance Clerk

Hours Description: Part Time Permanent

Position Title:               File Maintenance Clerk Agro Centre
Reports to:                   Agro Centre Manager
Department:                Agro Centre


Reporting to the Agro Centre Manager, the File Maintenance Clerk Agro Centre is responsible for delivering world-class customer service; ensuring the overall accuracy and maintenance of the store price file; and the implementation of various ad programs (including pricing and point of sale advertising materials).

Primary responsibilities include, but are not limited to:


  • Come to work with a positive, professional attitude and be dependable for all scheduled shifts.         
  • Become an expert on operations of all back-office computer programs (ISS45, ePlum and in order to maintain an accurate price file to ensure scanning accuracy
  • Maintain hardware, Agro and customers item master files
  • Attend all conference calls and webinars held by Federated Co-op to better your understanding of back office functionality and changes
  • Prepare signage for mass and bunk end displays
  • Ensure timely implementation of all Co-op point of sale advertising materials (banners, aisle interrupters, end cap headers, iron man signs, etc.)
  • Assist in the proper care and maintenance of all department equipment
  • Perform other duties as assigned


  • Act as the store liaison for AM/PM, Moneris, Blackhawk Network and other third-party vendors, and assist with troubleshooting hardware and software issues at the tills and back office
  • Provide front end assistance as required
  • Observe safety measures and report hazardous conditions immediately to the Agro Centre / Hardware Manager
  • Coordinate weekly ad changes and provide leadership to other staff in this area
  • Provide South Country Co-op admin clerks and managers with required daily reports



  • Ensure that price tags and signage placed throughout the store are consistent with item prices as recorded within the store computer
  • Strive for 100 percent scanning accuracy at all times by doing price verification and investigating and correcting all price discrepancies
  • Prepare tags and place them appropriately throughout the Agro Centre Store, maintaining them in good shape in order to provide customers with price of product for all items sold in our store
  • Follow safe front-line loss prevention practices, and maintain a constant alert against unauthorized removal of merchandise





Executive/Senior Management

Division/Department Managers

External Customers

Federated Co-operatives Limited

Other suppliers and vendors



Required Knowledge, Skills & Attributes:

  • High School diploma or equivalent required
  • Must have some retail, hardware and/or any previous file maintenance experience.
  • Basic computer skills with some computer experience
  • Availability to work a variety of days and shifts, including Saturdays and Sundays
  • Attention to detail, good organizational skills, good math skills
  • Energetic and outgoing individual committed to exceptional customer service
  • Must be physically able to perform job functions, some heavy lifting required, crouching, squatting occasionally
  • Ability to adapt to new technology
  • Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Ability to effectively communicate both verbally and in writing

If you are interested in applying for this position or for more information, please contact
Human Resources or 403-528-6600 ext. 5198